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Translation & interpreting

Clear specialist content. Connected conversations.

From technical documents and business materials to training, meetings and on-site communication, organise translation, interpreting, review and coordination around your industry, languages, purpose and delivery needs.

Choose the service your project needs

Translation prepares written content; interpreting supports live communication. Commission either independently or combine meeting materials, live support and agreed follow-up documents.

Document translation & localization

Preparing technical, business or specialist content for another market? Scope translation, review and production around intended use, content risk and publishing format.

Meetings & on-site communication

Planning discussion, training or negotiation across languages? Choose liaison, consecutive, simultaneous or remote interpreting to fit the agenda, interaction and technical setting.

Translation: from source material to usable deliverables

Technical & engineering documents

Manuals, specifications, process descriptions, design documents, construction methods and operating instructions. Confirm technical context, equipment names, units and drawing references; maintain approved terminology across releases.

Business & corporate materials

Company profiles, tenders, business correspondence, contract attachments, training and annual reports. Agree the tone, review and layout needed for publication, internal reference or formal submission.

Legal & financial documents

Agreements, litigation materials, due diligence, audit reports and financial statements. Review entities, obligations, dates, amounts, cross-references and tables, with the client’s legal or financial reviewer involved where needed.

Life sciences & research

Product documents, research reports, papers, test results and academic communication. Match subject expertise and audience; review terminology, abbreviations, data and figure references. Confirm intended use and review responsibilities before work begins.

Websites, products & multimedia

Web pages, software interfaces, product guides, subtitles, voice-over scripts and marketing assets. Check character limits, variables, tags, subtitle timing and platform requirements. Scope formatting and pre-release language review separately.

Certificates & notarial documents

Identity, education, employment, family and corporate documents, including notarial deeds and attachments. Confirm the recipient, purpose, translator statement and supporting materials. Translation, notarisation, apostille and legalisation are separate steps.

Interpreting: choose a format that fits the meeting

Interpreting is not one fixed product. Continuous speech, multilingual channels and site visits affect staffing, timing and equipment.

Business liaison interpreting

For visits, exhibitions, factory tours and small-group discussions. Share the itinerary, participant roles, product background and sensitive topics. Agree daily hours, travel arrangements and an on-site contact.

Consecutive interpreting

For technical training, negotiations, workshops, audits and interviews. Speakers pause for interpretation; allow time in the agenda and supply speeches, presentations and terminology in advance.

Simultaneous interpreting

For multilingual conferences, forums and larger events. Scope team composition, rotation and equipment against the languages, agenda, duration and subject matter. Confirm audio, booths or remote platforms and arrange a technical rehearsal.

Remote & hybrid interpreting

For cross-border calls, online training and remote coordination. Test interpretation channels, two-way audio, headsets and backup contact methods. Confirm time zones, participants and any recording permissions.

Language support organised around your industry

The same language requires different terminology and conventions across sectors. Technical work depends on parameters and instructions; financial and legal texts on relationships and precise wording; games and marketing on experience, voice and cultural context. Explore each solution for its project requirements.

Define the handover before work starts

Translation handover

Agree target-only or bilingual files, editable sources and a reading PDF. Terminology decisions, query logs and version notes can be included in scope. Specify stamped or printed copies and complex typesetting at quotation.

File formats & production

Assess editability of Word, Excel, PowerPoint, scanned PDFs, web files and subtitles. Scope text in images, handwriting, hidden sheets, drawings and linked attachments explicitly. OCR output requires human checking.

Interpreting brief

Record language directions, venue or platform, subject, hours, agenda, team size, equipment and travel scope. Minutes, transcription, subtitles or written transcripts are separate deliverables to be agreed.

Turn quality requirements into practical checks

Agree review scope, formats, client specialist review and acceptance criteria for each project. Management credentials and recipient-specific document requirements are assessed separately.

Brief & intended use

Define the readers, intended use and acceptance criteria; document file scope, reference versions and client review points.

Subject & language matching

Organise translation, review and coordination for the subject and setting. Assess specialist or credential requirements before confirming availability.

Terminology & style

Compile names and terms; use client-approved terminology, reference translations and style guidance, and raise queries on ambiguity.

Content & data review

Review completeness, meaning, negation, figures, units, dates, amounts, references and attachments against source material.

Layout & pre-release checks

Check headings, numbering, headers, footers, table overflow and special characters. Website, software and subtitle display checks depend on agreed scope.

Revisions & version control

Distinguish source updates, client terminology feedback and translation corrections. Identify final versions and track batches to prevent file confusion.

Professional service & management foundationISO 9001:2015ISO 17100:2015 Translation services certificationISO/IEC 27001:2022Corporate member, Translators Association of ChinaCompany & credentials ↗

Six steps from brief to handover

01 Assess the brief

Review sources or agenda; confirm languages, purpose, scope, confidentiality and timing.

02 Scope & quote

Document staffing or volume, review, production, equipment, travel, deliverables and change handling.

03 Prepare

Approve terminology, samples and references; prepare interpreting background and technical checks.

04 Deliver the work

Translate or interpret to plan, record queries and changes, and coordinate with the nominated contact.

05 Review & hand over

Complete agreed checks and hand over identified files and versions; live services follow the confirmed agenda.

06 Feedback & continuity

Consolidate feedback; distinguish corrections from new work and retain agreed terminology and versions.

View the full service process ↗

What shapes a quotation

  • Translation: language pair, measured volume, subject difficulty, source quality, review, layout and deadline shape the scope. The quotation states whether volume is measured in characters, words, pages or another agreed unit.
  • Interpreting: mode, languages, location, hours, subject difficulty, staffing, equipment, travel and preparation are assessed together. Agree overtime, rescheduling and cancellation arrangements in advance.
  • Ongoing work: use a representative sample to align terminology and style, then plan batches, review windows and delivery dates. Assess new source text, reformatting and agenda changes before proceeding.
  • Urgent work: confirm source completeness and resource availability before agreeing a feasible deadline, rather than promising an unassessed fixed turnaround.

What to include in your enquiry

Translation checklist

  • Sources and attachments: editable files where possible; identify scans, image text and missing items.
  • Languages and readers: source and target language, market, recipient and internal or external use.
  • References and style: approved terminology, names, earlier translations, templates and format requirements.
  • Handover and timing: monolingual or bilingual, formats, stamps or print copies, reviewer and deadline.

Interpreting checklist

  • Agenda and setting: subject, schedule, venue or platform, in-person or remote, participants and speaking format.
  • Languages and hours: directions, time zones, daily duration, breaks and rotation needs.
  • Background: slides, speeches, participant names, product documents, specialist terms and confidentiality.
  • Technical and practical details: equipment, audio/video, technical contact, travel scope and recording permissions.

Confidentiality & agreed project boundaries

  • Agree transfer channels, access, confidentiality terms and retention. Establish applicable handling requirements before sharing particularly sensitive material.
  • Confirm whether terminology tools, translation memory or AI assistance may be used, and in which environments, based on content and client requirements. Tool output does not replace agreed human review.
  • Formal submissions may require specific languages, statements, stamps or credentials. Confirm the recipient’s requirements; legal advice, clinical judgement and approval decisions remain with the relevant professionals and authorities.
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Frequently asked project questions

Do I need translation or interpreting?

Choose translation for written materials to read, submit or publish, and interpreting for live communication. Training, tender or conference projects can combine pre-event translation, live interpreting and separately scoped follow-up documents.

Can you translate scans and images?

We first assess legibility, completeness and layout. Blurred, missing or unclear handwritten content may need clarification. OCR is only an aid. Agree layout recreation, image text and editable outputs before work starts.

Can existing terminology and translations be used?

Yes, please supply them. Identify approved references, outdated versions and style requirements. Conflicts or differences from the current source are raised for clarification.

How do I choose simultaneous or consecutive interpreting?

Consider the agenda, interaction, languages, audience and equipment. Consecutive requires time for interpreted segments; simultaneous needs suitable audio, channels and team arrangements. Share the agenda for assessment.

Can translations be stamped for formal submissions?

We assess the statement, stamp and supporting materials appropriate to the purpose. A translation stamp is not notarisation or legalisation. Particular recipients or procedures may require specific credentials and formats, which must be checked before production.

How are post-delivery revisions handled?

Nominate a reviewer to consolidate feedback against an identified version. Distinguish translation corrections, terminology preferences, source changes and new work, then apply the agreed scope. Retain approved decisions for later batches.

Let’s talk about your next project.

Send your languages, files and deadline. We will help define the scope.

Request a quote
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